Even if you’re almost entirely unacquainted with the world of IT, you probably understand how fast the digital world moves. In fact, that’s one of the reasons why external IT support has become so popular – businesses simply can’t afford the time and money necessary to stay thoroughly up to date, so they need to hire a dedicated support provider.
As such, it’s vitally important to look for an IT support provider that stays current with the latest industry news and changes. That can sometimes be a hard thing to gauge, but you can always look for the following three signs.
- Active Online Presence
The first thing you should do is check out the online presence of your potential IT support provider. Start by looking at their personal website. Are they regularly providing news or updating a blog? If so, they’re probably invested in the future of their industry. You can also look at their activity on LinkedIn or Twitter to gauge how active they are within the community at large.
- Runs Events
It’s a sign of a good IT support provider when you find that they’re an active part of the IT support community, but it’s even better if they’re showing themselves to be leaders and influencers within that industry; if they run their own events, it’s likely that they are respected by their peers and their clients.
- Takes Part in Conferences
One of the ways industries stay current with the latest developments is by holding conferences. This allows the field’s top experts to prevent on their special subjects and educate attendees about the most important changes. Look online to see if your potential IT support provider has recently taken part in a conference – they don’t have to have presented, just attending shows that they are staying current with the online world.